Managed Databases | Managed Servers | Managed Network Devices | Managed Desktops
Supplemental Services | UniVirtual Packages
UniVirtual Packages
UniVirtual Solutions offers a robust and fully customizable set of packages that proves to be beneficial to any company of any size. Our packages are designed based on not only our Systems and Database Administrators' input but also from the input of our customers and can be purchased as is or customized based on your unique set of requirements.
Results:
One of our technical experts will contact you to review your needs, provide an overview of our company and our sales team will present you a solid written estimate that is guaranteed. Also, we guarantee to beat any competitors' price due to our unique business model. We are so confident in our ability to offer the best customer service, expert technical support and in our extremely competitive prices that we provide full price transparency, which reflects prices that are already below our competitors. Furthermore, we often offer special promotions beyond our displayed prices so contact us to learn why we are the fastest growing Managed Service Provider in the Atlanta area.
● Included in Package
* Business hours (M-F 8AM-6PM).
** Free remote backup Up to 20GB (Additional space will be prorated).
UniVirtual Packages |
Basic |
Essential |
Complete |
|---|---|---|---|
| Device Management (Servers, Desktops & Network) |
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| 7/24/365 Alerts Notifications | ● |
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| Application Monitoring/ Alerts | ● |
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| Smart Policies | Available |
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| Patch Management | ● |
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| Asset Inventory Management | Available |
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| Application Maintenance (Vendor) | Available |
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| Monthly Reporting by E-Mail and Online Portal | ● |
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| User/Group Administration | Available |
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| Active Directory Management | Available |
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| Group Policy Management | Available |
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| IT Policy Management | Available |
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| Windows OS patch assessment and deployment | ● |
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| Wireless MGMT | Available |
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| Maintenance of VoIP infrastructure | Available |
Available |
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| Network Traffic Flow Analysis | Available |
Available |
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| Website Surfing Analysis | Available |
Available |
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| Custom Jobs | Available |
Available |
Available |
| Real-time and Historical Reporting | ● |
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| Annual IT Strategy Planning | Available |
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| Quarterly IT Strategy Planning | Available |
Available |
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| Monitoring (Response) | |||
| Printer Performance | ● |
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| Go-Live Monitoring | Available |
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| VoIP Infrastructure | Available |
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| Critical Service Monitoring | Available |
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| Performance Monitoring | Available |
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| Application Monitoring | ● |
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| Advanced Reporting (Cisco Switches/Routers) | Available |
Available |
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| Virtualization Monitoring | Available |
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| Technical Support | |||
| Dedicated Team of IT Experts | ● |
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| Problem Escalation and Remediation | Discounted, Per Hour |
Unlimited (Business Hours)* |
Unlimited (24x7) |
| SLA - Response Time (Guaranteed) | 1 Hr. |
30 Min. - Unlimited (Business Hours)* |
15 Min. - Unlimited (24x7) |
| Helpdesk Support (Live) | Discounted, Per Hour |
Unlimited (Business Hours)* |
Unlimited (24x7) |
| On-site Support | Available |
Unlimited (Business Hours)* |
Unlimited (24x7) |
| Remote Management/Remote Control | Available |
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| Network Printer and Scanner Support | Available |
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| Network, VPN and WIFI Support | Available |
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| iPhone and Blackberry E-Mail Support | Available |
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| Online Customer Portal | ● |
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| Online Ticketing System | ● |
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| Backup Support | |||
| Remote backup** Offsite Storage (FREE) | Available |
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| Disaster Recovery and Planning Services | Available |
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| Initial Identification of critical Data | ● |
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| Onsite backup MGMT | Available |
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| Backup Test-Restores | Available |
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| Router Configuration Backup | Available |
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| UPS / Power management | Available |
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| Security | |||
| Security Exposure Checks | Available |
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| Anti-virus and Anti-spam Management | Available |
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| Consulting Services (Additional) | |||
| Systems Management (Exchange, SharePoint, Etc.) | Available |
Available |
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| Performance Tuning | Available |
Available |
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| Disaster Recovery - Business Continuity | Available |
Available |
Available |
| Capacity Planning | Available |
Available |
Available |
| Security Planning | Available |
Available |
Available |
| Database Administration | Available |
Available |
Available |
| Design (Infrastructure) | Available |
Available |
Available |
| Virtualization | Available |
Available |
Available |
| High Availability | Available |
Available |
Available |
Contact UniVirtual Solutions to learn more about our prices and how you can take advantage of our Managed IT Services.
